Product, delivery, support, and knowledge, in one system.
All the tooling for product, project, and program management. All the tooling for customer support and the service desk. The knowledge base that ties them together. One shared model, with agentic workflows as the primary way work gets done, so timeline, portfolio, and status stay current on their own, no matter who or what moved the work.
A connected loop, not a pile of tools.
Map the value, plan the delivery, track and measure as you go, handle support and publish the answers in the same loop, feeding every cycle into a sharper next one, whether you deliver a product or a client engagement. Six modules, one model, every one of them included.
Map Value
Separate the what from the how, mapping the value in one tree and planning the work in another. The model that makes a plan legible at a glance.
Plan Delivery
Sequence the work, the dependencies, and the timelines.
Track Progress
Live status across every team and every project.
Measure Performance
Analytics and portfolio roll-ups that show what's working.
Service Desk
Customer support in the same system as the work: email channels, SLAs, request forms, and a branded customer portal. A ticket is a work item.
Knowledge Base
Write an article once and publish it to your team, your customers' Help center, or both, with review comments and history.
One tool instead of six, and it tells you when it'll be done.
Adapt as priorities shift, without losing the timeline. DevStride connects strategy, work, and delivery dates so your teams stay flexible and your commitments stay reliable, whether you're shipping a product or delivering for clients.
Agentic by default
An OAuth 2.1 MCP Server with about two hundred tools for the AI you already use, a Claude Code plugin that plans a roadmap and delivers it item by item, and automations for the rest. AI carries the load, your team makes the calls. Explore the MCP Server →
Workstreams & boards
Organize work into modules, capabilities, and epics, with boards that mirror how your teams actually deliver.
Live Gantt & roadmaps
The one always-current answer to ‘when will it actually be done.’ Live dependencies plus scenario planning, so a slip shows its downstream impact before it surprises the client.
Portfolio roll-ups, included
Every project and initiative in one view, with program and portfolio roll-ups. Not a premium tier, not an add-on.
One system, not a patchwork
DevStride replaces the tangle of disconnected planning tools and connects to what you actually need: Jira Cloud and Azure DevOps import that stays in step, GitHub linking for commits and PRs, Slack and Microsoft Teams notifications, enterprise SSO, and a read-only PostgreSQL replica for your BI stack (Metabase, Tableau, Power BI).
Customer support and the answers, in the same system as the work.
Support usually lives in a separate help desk, and the help articles in a separate wiki, both cut off from the work your team actually does. In DevStride, a support ticket is a work item, so a customer request sits right next to the delivery work it depends on, rolls up into the same boards and reports, and gets answered from the same knowledge base your team writes.
- Email in, tickets out. Forward a customer's email and the ticket opens in their name.
- A branded, passwordless customer portal per company, with your Help center inside it.
- SLAs on your business hours, request forms, routing, and the customers you serve never take up a paid seat.
- Public replies and internal notes stay separate, always.
New since you last looked.
DevStride ships to production most days. The highlights below link straight into the docs; the full record is in the release notes.
Claude Code plugin
Plan a roadmap, then let the loop deliver it: next item, branch, build, adversarial review, pull request, merge, update the item, continue.
Personas
Assign work to Engineer or QA Analyst before deciding who, then report time and plan boards by job function.
Knowledge Base sharing and review
Share articles and categories with chosen people, teams, or everyone, and review drafts with threaded comments before publishing.
Forwarded email opens the ticket in the customer's name
Forward a customer's email to your support address and the ticket, the acknowledgement, and the reply thread all belong to the customer.
Microsoft Teams notifications
A guided setup connects your tenant, installs the app, and sends a test message. Slack already worked this way.
Cycle Carry-Forward report
Compare cycles and see what finished, what carried forward, and what dropped out.
From the boardroom to the client.
Leaders, managers, and the people doing the work interact with the same system, and you control exactly what the clients you deliver for can see.
See the whole portfolio
Real-time visibility from strategy to delivery. Know what's on track, what's at risk, and where to step in, without chasing status.
Coordinate beyond one team
Manage dependencies across groups, balance capacity, and keep commitments on date, with minimal overhead.
Know what's next
Clarity on the work that matters, in the boards and views that fit how you actually deliver.
Shared on your terms
Look credible to your client. Give them a live, scoped view where the plan fills in on schedule, showing exactly what you choose. Some teams bring clients in, others keep it internal. Always your call.