New Service Desk is here

Your whole delivery lifecycle, in one system.

Map the value, plan the delivery, track the progress, measure the outcome. Every stage runs on one shared model, so your timeline, portfolio, and status stay current on their own, no matter who or what moved the work.

One connected system. Every capability included. No rip-and-replace.
DevStride: the whole delivery map in one system, from Core Workstreams down through Modules and Reports
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The delivery lifecycle

A connected loop, not a pile of tools.

Map the value, plan the delivery, track and measure as you go, and handle support in the same loop, feeding every cycle into a sharper next one, whether you deliver a product or a client engagement.

Map Value

Separate the what from the how, mapping the value in one tree and planning the work in another. The model that makes a plan legible at a glance.

Plan Delivery

Sequence the work, the dependencies, and the timelines.

Track Progress

Live status across every team and every project.

Measure Performance

Analytics and portfolio roll-ups that show what's working.

Service Desk

Customer support in the same system as the work, where a support ticket is a work item.

Start with one team. You won't go back.
Import the Jira you already run and see it on your own work. No rip-and-replace, no committee.
Get a guided walkthrough
One connected platform

One tool instead of six, and it tells you when it'll be done.

Adapt as priorities shift, without losing the timeline. DevStride connects strategy, work, and delivery dates so your teams stay flexible and your commitments stay reliable, whether you're shipping a product or delivering for clients.

MCP-native.

A shipped OAuth 2.1 server your agents read and write through, assessing risk, proposing changes, drafting plans, with your team making the calls. Explore the MCP Server →

Workstreams & boards

Organize work into modules, capabilities, and epics, with boards that mirror how your teams actually deliver.

Live Gantt & roadmaps

The one always-current answer to ‘when will it actually be done.’ Live dependencies plus scenario planning, so a slip shows its downstream impact before it surprises the client.

Portfolio roll-ups, included

Every project and initiative in one view, with program and portfolio roll-ups. Not a premium tier, not an add-on.

One system, not a patchwork

DevStride replaces the tangle of disconnected planning tools. It connects to what you actually need: GitHub linking for commits and PRs, outbound Slack notifications, and a read-only PostgreSQL replica that serves your BI stack (Metabase, Tableau, Power BI).

New · Service Desk

Customer support, in the same system as the work.

Support usually lives in a separate help desk, cut off from the work your team actually does. In DevStride, a support ticket is a work item, so a customer request sits right next to the delivery work it depends on, and rolls up into the same boards and reports.

  • A ticket is a work item, with owners, priorities, and due dates.
  • The customers you serve never take up a paid seat.
  • Public replies and internal notes stay separate, always.
Replace · real capture
DS-1043 · Login link expired In Progress
Requester · dana@northwind.co · Northwind
Reply to customer · emailed
Hi Dana, sent a fresh login link, it's good for 24 hours. Let us know if it works.
Internal note · team only
Root cause is the token TTL bug, DS-2481. Linking this ticket to it.
Aligned at every level

From the boardroom to the client.

Leaders, managers, and the people doing the work interact with the same system, and you control exactly what the clients you deliver for can see.

Leaders

See the whole portfolio

Real-time visibility from strategy to delivery. Know what's on track, what's at risk, and where to step in, without chasing status.

Managers

Coordinate beyond one team

Manage dependencies across groups, balance capacity, and keep commitments on date, with minimal overhead.

Contributors

Know what's next

Clarity on the work that matters, in the boards and views that fit how you actually deliver.

Clients

Shared on your terms

Look credible to your client. Give them a live, scoped view where the plan fills in on schedule, showing exactly what you choose. Some teams bring clients in, others keep it internal. Always your call.

Run your whole delivery on one platform.

We'll walk you through a guided setup, configured to how your teams deliver, with every capability included.
Every plan includes every capability. No tiers, no surprises, and you're up and running fast.